"The sales is under educated! They have no clue what there evening selling. I can’t believe these guys even get business."
"Worked with the manager who was knowledgeable and helpful picking out equipment. He even applied an internet coupon upon a special pre-order pick-up. "
"Did a great job sizing my helmet. The first helmet shipped to store was damaged and they had a second one shipped ASAP and that one was good to go."
"The gal I had was great. Very helpful. She took the time with each customer. She went the extra mile. "
"The checkout experience was extremely slow and should not have to answer 21 questions just to buy something. Also when an employee comes up to me more then once asking if I need help is way to much. "
"The employees were helpful and personable. The prices were good."
"I bought boots and gloves. The gentleman who I worked with was helpful and kind BUT the $44 gloves fell apart the first day I wore them and the boots were insanely uncomfortable for riding and I could not wear them after an hour and switched to my hiking boots. Waste of $130. "
"Got most of the stuff I needed, staff is great and very helpful. "
"Very helpful and first rate service."
"I wasn't allowed to just browse the store, and my guy wasn't super knowledgeable, but that wasn't really important. I knew what I needed and I only needed that person to get me to the right spot. He initially took me to the wrong spot, but was able to ask someone else. Cycle Gear has the stuff we riders need, and they are doing their best to keep us safe in the difficult times. I only wish the store were closer to me. I am certain I would shop there much more than I do. Please shop here and keep this awesome company going! The price was awesome too!"
"Ashley, of the Brookfield WI Cycle Gear store, provided excellent service when I purchased a Shoei helmet over the phone. I was concerned about compatibility with a particular Sena headset and Ashley did her research which resulted in my being a satisfied customer. Ashley was prompt and called back when she said she would."
"Great staff and very helpful"
"Two people in the store, and wear a mask STUPID!"
"I walked in and a table blocks you from actually entering the store? I assume due to Covid, but why wouldnt i be able to look around when there was only one other customer in the store? Very uncomfortable feeling and i almost left. They did however have the Cardo Freecom 4 communicator i went there for. I bought it and left. It works great."
"I bought a pair of gloves, and a few weeks later I had some manufacturing issues, Cycle Gear exchanged them with Out asking 1000 questions since the problem I had with the gloves was very noticeable...Thanks Cycle Gear."